You can ask us to delete your data at any time. Below is a step-by-step explanation of how that works and what happens next.
1. How to request deletion
- Send an email to info@slimmergeregeld.nl with the subject "Data deletion".
- In the email, include your name, the email address you use for the hub and, if you know it, the platform and account name you connected.
- We send you a confirmation with a reference code. Sometimes we ask you to confirm that you are the person making the request.
- We delete your data and let you know when it is done.
2. Through Facebook or Instagram
If you connected Slimmer Geregeld through Facebook or Instagram, you can also remove the app in your Facebook settings (Settings, Apps and Websites). Facebook then automatically sends us a request to delete your data. We confirm it with a code and a status page so you can see how it is going.
3. What we delete
- your account data in the hub;
- the connections to your social media accounts and the access tokens;
- the posts, media and schedules you created in the hub;
- the statistics for your posts that we stored;
- messages from the contact form, if you ask us to.
Posts that have already been published on a platform stay there. You delete those with the platform itself.
4. How long it takes
We delete your data within 30 days of your request. Data we are legally required to keep, such as invoices, is kept only for as long as the law requires.
5. Only revoking a connection
If you only want to stop a connection and not have everything deleted, remove Slimmer Geregeld from the connected apps in the platform's settings, or email us. The hub can then no longer act on your behalf.
6. Questions
Do you have a question about your data? Email info@slimmergeregeld.nl. More detail is in our Privacy Policy (slimmergeregeld.nl/en/privacy).